Chefs and other foodservice professionals are in a unique position when it comes to serving visitors. A great experience can set the tone of the visitor's stay, while a poor experience can ruin it. Learn what you can do to ensure your customers become raving fans! This Masterclass is designed specifically for the unique needs of chefs, chef/ owners, restaurant owners, restaurant management groups, café/bar/pub managers and waitstaff. This is Masterclass 06 in a series of Masterclasses offered by the World Food Travel Association.